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Privacy Policy

Last updated: 7/16/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, generate videos, or contact us for support.

  • Account Information: Email address, name, and authentication data
  • Content Data: Text prompts, uploaded images, and generated videos
  • Usage Data: How you interact with our service, including generation history
  • Payment Information: Processed securely through our payment processor Creem.io

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our video generation services
  • Process your requests and transactions
  • Send you technical notices and support messages
  • Monitor and analyze usage patterns to improve our service

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except as described in this policy:

  • Service Providers: We share data with trusted service providers who assist in operating our service
  • AI Processing: Your prompts and images are processed by third-party AI services to generate videos
  • Payment Processing: Payment information is processed by Creem.io according to their privacy policy
  • Legal Requirements: We may disclose information when required by law

4. AI Processing & Third-Party Services

🤖 AI Data Processing Disclosure

Important: Your content (text prompts and uploaded images) is processed by third-party AI services to generate videos. This section explains how your data is handled during AI processing.

AI Processing Details

  • Data Transmission: Your text prompts and uploaded images are securely transmitted to authorized third-party AI service providers
  • Processing Purpose: Data is processed solely for the purpose of generating AI videos based on your inputs
  • Processing Duration: Your data is processed temporarily during video generation (typically 2-3 minutes)
  • Data Retention by AI Providers: Third-party AI services may temporarily cache your data according to their own policies
  • No Training Use: Your personal content is not used to train or improve AI models without explicit consent

Third-Party Service Integration

We integrate with the following types of third-party services:

  • AI Video Generation Services: Process your prompts and images to create videos
  • Image Storage Services: Store uploaded images securely in the cloud
  • Payment Processing: Handle subscription and credit purchases through Creem.io
  • Authentication Services: Manage user login through Google OAuth

Data Protection Measures

  • Encryption: All data transmission to AI services is encrypted using industry-standard protocols
  • Access Control: Only authorized systems can access your content for processing
  • Audit Trails: We maintain logs of data processing activities for security purposes
  • Vendor Compliance: We work only with AI service providers that meet our security and privacy standards

Your Control Over AI Processing

  • Consent: By using our service, you consent to AI processing of your content
  • Opt-Out: You can stop AI processing by not using the video generation features
  • Data Deletion: You can request deletion of your generated content and associated data
  • Processing Transparency: We provide clear information about what data is processed and how

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Export your data
  • Opt out of certain communications

8. Third-Party Services

Our service integrates with third-party AI models and services. This privacy policy does not cover the privacy practices of these third parties. We encourage you to review their privacy policies.

Note: When you use our AI video generation features, your data may be processed by third-party AI service providers. Please refer to section 4 for detailed information about AI processing.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: support@asmrvideo.cc

Response Time: Within 3 business days

Subject Line: "Privacy Policy Inquiry"